Troubleshooting & FAQs
Common issues & Knowledge Base
- Will I get notified if my child changes their Social Media account information?
- Can I try the new version of Mobicip and revert to the older version?
- Can my child bypass/uninstall Mobicip?
- What happens if my child has more than one Facebook account?
- Can I request to add a new Social App to the monitoring feature?
- Can Mobicip be used along with Apple Screen Time?
- Does Mobicip offer live Call or Chat Support?
- Will my child know that Mobicip is monitoring their social media account?
- Why should Mobicip be allowed to be the device admin on my child's Android device?
- Will Mobicip monitor Text Messages?
- Will Mobicip work in Incognito/Private mode?
- Why is Snapchat monitoring not available for iOS devices?
- Will I be able to view all Social Media activities of my child?
- Why can I not set app limits for Games on Apple devices?
- Why should I have a separate admin account on my child's Mac or Windows computers?
- How do Schedules work?