Help Desk

Popular Topics

Device Setup

Setup your smartphones, tablets or computers
Screentime

Setup and manage your family's screen time rules
Internet Filter

Configure your family's Internet safety preferences
Billing

Subscription, renewal, cancellation, refund
Location

Locate and track your children anywhere
Apps

Curate Apps, Videos, and Social Media for your family
Other Parental Controls

Other controls & settings
FAQs

Frequently asked questions and issues

From the Blog

‘Finsta’ Is On The Rise. What Should You Do About It?

Finsta, or Fake Insta, is a fake Instagram account created mostly by teens. It’s not to be confused with a secondary or business Instagram account. Finsta is simply a secret account teens use to share images with a smaller and more tightly knit audience. (If you guessed that you, the parent, would n

How To Kickstart A Digital Plan That Works For Your Family

If you feel that the emotional distance between you and your children is ever growing, then you are not alone. This distance can largely be attributed to how smartphones and social media have taken over our children’s lives. For parents of digital natives, this baffling problem is new and seemingly

Help Desk

Popular Topics

Device Setup

Screentime

Internet Filter

Billing

Location

Apps

Other Parental Controls

FAQs

From the Blog

‘Finsta’ Is On The Rise. What Should You Do About It?

How To Kickstart A Digital Plan That Works For Your Family

Discussion Forum

Mobicip Not Available on (iOS) App Store

Mobicip Says 'Please Wait' for a Long time