Android devices and Kindle
If set up correctly, your child won't be able to uninstall Mobicip without your Mobicip account credentials, as Mobicip becomes the Device Admin during initial setup.
Mac and Windows computers
If set up correctly, your child won't be able to uninstall Mobicip without your Mobicip account credentials.
iOS devices
Mobicip's parental controls will continue to work even when your child deletes the Mobicip app from their iOS device. If your child disables the VPN (this will stop the parental controls), it automatically turns back on as long as the Mobicip MDM profile is enabled on the device. In Supervised iOS devices, when your child disables the Mobicip VPN, she/he cannot access anything online until she/he turns the VPN back on. But if your child finds a way to remove the Mobicip MDM profile, then Mobicip's parental controls will stop functioning. We recommend you to set up a Profile Deletion alert to get instant notifications when your child removes the MDM profile on their iOS device.
On consumer iOS devices, Apple by default allows the user to remove any device management profile. Unfortunately, this is a common issue among all parental control apps available in the market today. We can't get around this problem at present because of Apple's restrictions. We are actively engaging with Apple to provide us an API that would allow a more robust service and avoid such potential loopholes.
Chromebooks
You can block access to the extensions page on the browser to prevent deletion of the Mobicip extension. Login to your kid's Chromebook account, click on the Mobicip icon and login with your Mobicip credentials. Check the box next to 'Block Extension page'. Your child won't be able to access the extensions page or disable/uninstall Mobicip. Additionally, Mobicip immediately notifies parents when the Mobicip extension is removed from a Chromebook. Here's a detailed article on how to set up Mobicip's parental controls on Chromebooks.