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Why am I being charged when I just signed up for free trial?
- How will you bill me?
- Does Mobicip offer a free trial?
- What is a managed device and how can I manage more devices?
- I am not tech-savvy. Where can I find help?
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Why am I being charged when I just signed up for free trial?
- Why can't I use my debit card to purchase my subscription?
When a prepaid card or debit card is used to enable a free trial, our credit card processor places a temporary hold for the charge until the trial period is active. When the trial period ends, the pending charge converts into a confirmed transaction. If you wish to avoid this, please use a credit card instead.
Please note that you are not actually charged by Mobicip - the amount is just held up in your account. The amount will be charged only after the 7 days free trial period. In case you prefer to cancel your trial during the trial period, the amount will be released back to your account.
Please do not worry about this and continue setting up Mobicip. The new Mobicip version has a plethora of new features that you and your kids are gonna love.