To setup Email Reports, login at mobicip.com, select Settings > Email Reports, and choose your preferences.
Choose PDF format (unless you are a school or IT administrator and need to post-process a text or CSV file).
Not Receiving Email Reports
In the recent past, there are an increasing number of users who are not receiving the activity reports by email.
- Check your spam folder. Some email service providers automatically move emails with large attachments into the spam folder.
- Mark the email as 'Not Spam' and add firstname.lastname@example.org to your email contacts. This should prevent emails from being incorrectly marked as spam.
- If you have taken these steps and still don't see any reports, we suspect the email is being blocked before it reaches your inbox, perhaps by the sending or receiving email provider or an ISP in between. We are actively investigating this issue. Please bear with us and we expect to resolve this problem shortly.
To report issues or feedback, please contact support. If you are happy with Mobicip, please leave a quick review in the Apple App Store or Google Play store. Your feedback and help will be much appreciated!