Is Your Upgrade Applied?
We apologize for any inconvenience this might have caused. And many thanks for your patience as we resolved the issue and restored functionality.
Check Your Device List
If there isn't a notice on the Settings or Reports pages, go to Settings > Devices. You may see some devices with the Premium upgrade and some without. Go through the list and make sure the right devices have picked up subscriptions.
To report issues or feedback, please get in touch with us. If you are happy with Mobicip, please leave a quick review in the Apple App Store or Google Play store. Your feedback and support is much appreciated!