Get Started

Best Parental Control Solution for Your Family Devices

Start Free Trial

How to find crash logs for apps on iOS (iPhone, iPad, iPod touch)?

SUREN on September 21, 2011

Occasionally, we get reports that Mobicip crashes - i.e. the app launches and suddenly disappears before or during use - on the iPhone, iPod touch or iPad. If you have seen such a crash, please send us the crash log immediately so that we can troubleshoot the problem and resolve it.

When any app crashes, the crash log is saved on the device. The next time the device is sync'ed with a computer, the crash logs are backed up to the computer. Whenever you see a crash, sync the device with the computer. You should then be able to find the crash logs in the following folders on each platform.

Mac OS X
~/Library/Logs/CrashReporter/MobileDevice/<your iPhone’s name>/

Windows XP
C:\Documents and Settings\\Application Data\Apple computer\Logs\CrashReporter\<your iPhone’s name>\

Windows 7 or Vista
C:\Users\\AppData\Roaming\Apple computer\Logs\CrashReporter\MobileDevice\<your iPhone’s name>\

Please locate this file and send it to support(at)mobicip.com. Our dev team will investigate the bug and fix it as part of the next app update.

Suren

Recent Blogs

‘Finsta’ Is On The Rise. What Should You Do About It?

Finsta, or Fake Insta, is a fake Instagram account created mostly by teens. It’s not to be confused with a secondary or business Instagram account. Finsta is simply a secret account teens use to share images with a smaller and more tightly knit audience. (If you guessed that you, the parent, would n

How To Kickstart A Digital Plan That Works For Your Family

If you feel that the emotional distance between you and your children is ever growing, then you are not alone. This distance can largely be attributed to how smartphones and social media have taken over our children’s lives. For parents of digital natives, this baffling problem is new and seemingly

8 Educational Websites Your Kids Will Love to Use

In the modern world, internet access is available to billions of people, which also means information on any given topic is available in abundance. But the issue remains: What is the legitimacy of the source that you're gathering information from and how can you be sure you can trust it?With the new

Teen Lingo You Should Know!

The way teenagers communicate seems to be evolving all the time with a slew of new words being added to their vocabulary almost every other day. We know that it might be hard for you, as members of the previous generation, to understand how your children communicate these days. That’s why we have cr

How Apple's AirDrop Feature Can be Misused For Cyber Flashing

Cyber flashing is when an explicit or inappropriate media file is sent to your phone anonymously and without your permission. This is most common with iPhone users, using an application called AirDrop, which allows anyone within 30 feet of them to send images and other media files as long as their A