Well, there is a little step required before all the Premium features will start working on the new device. You see, a Premium subscription is tied to a specific device. If your device was replaced for any reason, the subscription needs to be transferred to the new device. You can check the status easily. Simply launch Mobicip on the said device, go to Settings and select the device name.
If a transfer is required, email support(at)mobicip.com or fill out a support request. Our support specialists will make the transfer and confirm.